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Managed IT Services

Digital transformation is everywhere. large, medium & small businesses are reconsidering the effective role of technology. The smart ones are considering who should manage it with cost effectiveness.

To understand which Managed service is right for your Business?

How Managed IT Services Will Help Enhance Business Outcomes?

With the ongoing changes in IT, it makes more sense now than ever before to move to Managed IT Services environment.

An added set of support hands, through remote support for all IT services. Globtier is an extension of your business, helping businesses with day-to-day IT management, strategic planning & solution delivery. We provide the fastest, responsive and cost effective solutions to your technology requirements.

We take all rounded approach to your IT environment, applying our intensive know-how across the IT services to advance system availability and performance. We work as your network operations team, IT help desk & security team, cloud service team & IT Infrastructure support team.

We offer Managed IT Services with a cost-effective and secure way of budding your business without incurring in hiring of new IT staff.

Our Managed IT Services

ENTERPRISE IT HELP DESK SUPPORT

Globtier’s 24x7 enterprise Help Desk services is offered to reduce the wait time and to improve business efficiency, with full support and instant response to your routine and emergency IT related issues. Our trained technicians are fully capable of resolving such issues in real quick time. This solution comes with monthly, half yearly and yearly service plans.

PREPAID IT SUPPORT SERVICES

Globtier’s IT support team is fully accessible for the complete range of IT related issues without any commitment of a fixed term contract. This solution is custom designed on hourly plans for professionals & small enterprises.

MANAGED ENDPOINT SERVICES

With Globtier’s dedicated support services you can ensure desktop/ laptop uptime and enhance employee productivity with a full range of desktop lifecycle services, anti-virus and software solutions. This solution will help you empower your employees, take a more planned view of your IT, enhanced security, minimize the risk and achieve greater peace of mind.

PROACTIVE SERVER MONITORING SERVICES

You can stay on top of present and potential complications with 24x7 IT environment monitoring and scheduled maintenance services provided by Globtier.

OFF-HOURS SERVER PATCHING SOLUTIONS

With this solution you can focus on your key projects, lower the risk of security breaches, and reduce downtime for critical applications with Globtier’s life-cycle patch management solutions specially provided during off-hours or at scheduled hours.

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Our Superior Managed Service Program Includes:

  • Asset Management
    • Automated network scanning and asset discovery
    • Asset inventory and warranty management
  • Preventative Maintenance
    • Basic automated scripting to maintain asset health
    • Comprehensive server health reports
  • Reporting
    • Comprehensive automated reporting (scheduled daily, weekly, monthly, quarterly, on-demand)
  • Quarterly Business Reviews
    • Detailed needs assessment
    • Setting objectives and planning for improvement

Globtier Benefits:

  • We specializes in small and midsized businesses
  • Deep understanding of IT networks
  • Faster resolution to IT support issues
  • Experienced resources to support your business systems
  • 24 x 7 Monitoring
  • Alerting
  • Reporting

Why Globtier?

Absolutely customized solutions:

With Globtier you get the facility to pick and choose your services based on your specific requirements like operating system, backup needs, capacity and type of storage required for the planned server.

Advance level security and reliability:

Globtier offers fully redundant network connectivity with load balancing, multi-tiered firewalls, highly secure server and network isolation, dedicated Service Level understandings.

Secure Data center facilities:

Globtier has partnerships with secure carrier grade data centers across United States & in other countries to offer state-of-the-art storage platforms.

In-depth outsource management:

We offer low cost managed service platform for small & medium enterprises on monthly or annual contractual plans or pay-as-you-go plans, customized solutions for large enterprises.